At Citysigned, we aim to provide our customers with a smooth and secure shopping experience. This Payment Policy outlines the accepted payment methods, payment process, and other relevant details to ensure that your transactions are safe and efficient.
1. Accepted Payment Methods
We accept the following payment methods for online purchases:
- Credit Cards: Visa, MasterCard, American Express, and Discover.
- Debit Cards: We accept debit cards with the Visa or MasterCard logo.
- PayPal: For your convenience, we also accept payments via PayPal.
- Other Payment Methods: Depending on your region, we may offer additional payment options, which will be displayed at checkout.
2. Payment Authorization
By submitting an order, you authorize Citysigned to charge your provided payment method for the total amount of your order, including applicable taxes and shipping charges. Your payment will be processed when you complete the checkout process, and the transaction will be completed once we confirm your payment.
3. Order Processing and Payment Confirmation
Once your payment has been successfully processed, we will send you an order confirmation email. Your order will be prepared for shipment after payment authorization. If there are any issues with your payment, we will notify you as soon as possible.
Please Note: Your order will only be shipped once full payment has been received and authorized.
4. Currency
All prices on the Citysigned website are listed . If you are purchasing from a different country, your payment will be processed in this currency. Additional currency conversion fees or international transaction fees may be applied by your bank or payment provider.
5. Payment Security
We take the security of your payment information seriously. All transactions are processed through a secure server using encryption technology. We work with trusted third-party payment processors to protect your personal and financial data. Citysigned does not store your credit card information on our servers.
6. Payment Declines
If your payment is declined for any reason, we will notify you via email. You may need to update your payment details, and you can attempt to complete the transaction again. If you continue to experience issues, please contact our customer service team for further assistance.
7. Taxes
All applicable sales tax will be added to your order total during checkout, based on your shipping address. The tax rate will vary depending on your location. You will see the exact tax amount before confirming your payment.
8. Order Cancellation
Once your payment has been successfully processed, we begin preparing your order for shipment. If you need to cancel your order, please contact us immediately. Cancellations are only possible within a short time frame (typically within 1-2 hours of placing the order) before we begin processing your items for shipment.
Please Note: Orders that have already been shipped cannot be canceled.
9. Payment Disputes
If you have any concerns about a charge or believe there is an error in the payment process, please contact us within 30 days of the transaction. We will investigate any disputes and work to resolve them in a timely manner.
10. Contact Us
If you have any questions or concerns regarding this Payment Policy, please do not hesitate to reach out to us:
Citysigned
Address:206, Building 3, Zhonggang Plaza (B), Exhibition Bay, No. 83, Zhanjing Road, Zhancheng Community, Fuhai Street, Bao’an District, Shenzhen,China
Phone:+86 16538702091
Email:[email protected]